Frequently Asked Questions (FAQ)
40 articles
Where can I find the history of my integration?
How can I delete my Combidesk account?
How can I reset my password?
How can I change my email address?
How can I stop the integration?
Can I pause an integration (turn ON/OFF)?
How can I find my Combidesk invoice?
Where can I find my Combidesk account information?
Where can I find my integration?
How can I see if my integration is working?
How can I change my billing details?
My data is not being synchronized in the connected software. How can I solve this?
My integration is giving an error message. How can I solve this?
I received an invoice incorrectly. What should I do?
How can I export my existing data again?
How long does it take for my data to be synchronized?
What does an integration cost?
Can I have a custom integration developed?
I have terminated my integration but have paid for a year. What should I do?
My integration is not working. What should I do?
The connection of my connected account has been disconnected. How can I fix this?
Can I call you? Does Combidesk have a phone number?
Where can I find my Combidesk username and password?
How can I connect multiple administrations on Combidesk?
Can I install multiple integrations with Combidesk?
Does the integration also process payments from the webshop?
Not all data is being synchronized. How can I fix this?
How does the integration handle POS orders?
I can't install my integration. What should I do?
How to add product numbers to a WooCommerce product.
For how long will carts keep their contents?
Is the sending of Abandoned Cart-emails still allowed, following the AVG / GDPR?
My test emails aren't coming through, what now?
How do you know if a cart is abandoned?
How do you activate custom fields in ActiveCampaign / MailBlue?
How to export all Shopify customers into GetResponse?
How to uninstall the Shopify Constant Contact app
What is the difference between a sales booking, a sales invoice, and a sales order?
How does the ‘Select Statuses’ configuration step work?
Why can't a payment be automatically matched with a salesentry?