Error
BOE-0080: For this client, booking on a revenue account for the EU is not allowed.
(translation: Voor deze klant is boeken op een omzetrekening voor EU niet toegestaan.
Cause
This error occurs when the data sent by the integration to SnelStart is not accepted. It commonly happens with B2B orders where a company name is provided, but a valid VAT number is missing. As a result, SnelStart cannot process the invoice correctly.
Solution
To resolve this error, a correct VAT number must be entered for the respective customer.
Check the VAT Number in the Source Platform
In most cases, you can add the VAT number in the source platform, such as:
WooCommerce
Shopify
Lightspeed
Once the VAT number is correctly entered, the integration will recognize it and create the contact in SnelStart with the VAT number.
🔹 Note: For processing B2B orders in Shopify, refer to this article.
Step 2: Verify and Configure Ledger Accounts in SnelStart
Revenue generated from sales to business customers inside and outside the EU is booked to specific ledger accounts. The default SnelStart ledger accounts are assigned Function 80, 81, or 88:
Description | Function | Section |
Sales Export Within EU | 80 | 3b |
Services Within EU | 88 | 3b |
Sales Export Outside EU | 81 | 3a |
ICP Reporting:
Accounts under section 3b are automatically included in the Intra-Community Transactions (ICP) report.
If these ledger accounts with the correct functions do not exist in the administration, it is essential to create them to ensure proper processing of B2B orders.
Configuration in the Integration
WooCommerce & Shopify Integrations
For WooCommerce and Shopify, the integration automatically recognizes a B2B order when:
A company name is entered
A VAT number is provided
No VAT is applied
Based on this information, the integration will automatically select the correct ledger account in SnelStart and correctly book the order.
Lightspeed & CCV Shop Integrations
For Lightspeed and CCV Shop, additional configuration in SnelStart is required:
VAT Configuration in SnelStart:
Navigate to SnelStart VAT Configuration
Ensure that the "No VAT" option is selected for the following VAT types:
VAT Within EU (Services)
VAT Within EU (Goods)
VAT Outside EU
Ledger Account Configuration in SnelStart:
Navigate to SnelStart Ledger Configuration
Select the correct ledger accounts for:
VAT Within EU (Services)
VAT Within EU (Goods)
VAT Outside EU
Ensure these accounts include the previously mentioned functions to enable correct processing.
By correctly configuring these settings, B2B orders will be processed correctly in SnelStart, preventing errors such as BOE-0080.