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Error messages
Invalid VAT number. The number must be entered in the following format.
Invalid VAT number. The number must be entered in the following format.

This article helps with the error above.

Updated over a week ago

Error

Invalid VAT number. The number must be entered in the following format.

(Translation:)

Ongeldig btw-nummer. Het nummer moet in het volgende formaat worden ingevoerd

Cause

The VAT number of the customer that you are trying to synchronize is incorrect.

Solution

Use this link to check the VAT number validity based on ExactOnline's format. Change the customer's VAT number and try running the synchronization again. If needed, use the corresponding export step.

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