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All CollectionsError messages
The code does not meet the format 1[0-9][0-9][0-9].
The code does not meet the format 1[0-9][0-9][0-9].

In this article, you will read about what to do when you receive the message 'The code does not meet the format 1[0-9][0-9][0-9].'

Updated over a year ago

Message

The code does not comply with the format 1[0-9][0-9][0-9].]
​Translation: De code voldoet niet aan het formaat 1[0-9][0-9][0-9].]

Cause

The integration is trying to create a debtor or creditor in Twinfield but is unable to do so because the customer number from the source file does not meet the required format.

Solution

To solve the issue, the debtor mask format of 1[0-9][0-9][0-9] needs to be changed to * (see screenshot).

Go to Twinfield > Settings > Administration settings > Dimension types > Debtors (DEB) to make this change.

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