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Error messages
The maximum length of the code is 18 characters.
The maximum length of the code is 18 characters.

In this article you'll learn how to fix the error above.

Updated over a week ago

Error

The maximum length of the code is 18 characters.

(Translation: "The maximum length of the code is 18 characters")

Cause

The maximum allowed number of characters for a debtor in ExactOnline is 18 characters.

Solution

Make sure that the customer numbers in the source package are not longer than 18 characters. Unfortunately, errors like these cannot be fixed, so the invoices that are affected by these errors will not be synchronized again.

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