Follow these steps first:

  1. Create an SendinBlue account here

  2. Create three email lists in SendinBlue, e.g. Customers, Subscribers and Abandoned Cart users (or use your existing SendinBlue lists)

  3. Start the app install flow here, click GET to start

  4. Export current users? Select YES or NO

  5. Select your Abandoned Cart time trigger (e.g. 15 minutes or 1 hour)

  6. Click 'Next' when you are on a new Shopify theme (after Oct. 2016)

  7. Connect your SendinBlue account

  8. Select the lists in the app configuration

  9. Finish the app installation flow

Which fields are synced into SendinBlue?

The following fields are synced to SendinBlue:
Basic info:

  • Name

  • Firstname

  • Surname

  • Email address

  • Street

  • Postal code

  • City

  • State

  • Country

  • Company

  • Phone

Custom fields:

  • Total spent

  • Order count

  • Tags

Adding a newsletter signup

Adding a newsletter signup to your online store lets you collect customer email addresses that you can use for email marketing campaigns. You can learn more about email marketing on the Shopify blog.

Although you can't email customers through your Shopify admin, you can use the Shopify SendinBlue app to send promotional emails. Email marketing apps usually work by syncing your Shopify customer data with a third-party email marketing service like SendinBlue.

How to add a newsletter signup section to your online store

All free Shopify themes have a newsletter signup section that you can add to your home page.

To add a newsletter signup section:

  1. From your Shopify admin, go to Online Store > Themes.

  2. Find the theme that you want to edit and click Customize.

  3. Click Sections.

  4. Click Add section.

  5. In the Promotional area, click Newsletter > Add.

  6. To display header text in your newsletter section, check Show header.

  7. In the Header field, enter the header text. For example, you could type "Subscribe to our newsletter".

  8. Click Save.

How do I use Abandoned Cart features?

The app synchronizes all abandoned cart users into a list of choice into SendinBlue. Use this list to send out your abandoned cart email.

Hope we'll save you precious time :)

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