Step 1:

Sign into Combidesk and go to your dashboard where you can view all your combi packages. Click on the pencil-icon to edit your package configuration:

Step 2:

Click on 'Edit configuration' ('Bewerk configuratie' in Dutch)

Step 3:

Your configuration steps will now be loaded. Click on the 'Click here to change this preference' button. After this, click on 'You may already have invoices, do you want to include them?' and select the preferred period:

Step 4:

Scroll down and finish off by clicking the 'Save and Go Back' button:

Remarks:

  • Your export process will be added to a queue. Depending on the amount of invoices, and how busy it is, it may take a moment for the export process to be finished. This has to do with (among others) API limits of the software packages that we synchronise.

  • The export process will start and do its job automatically. You don't have to do anything else for this.

  • Invoices or bookings that have been synchronised before won't lead to any duplicates.

  • The app will not make any changes to existing invoices. So if you wish to make changes to a booking / invoice in the accounting package, you should first delete the existing one.

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