Table of contents
1. Connect to Virtuagym
To connect with Virtuagym, you need multiple API keys. These can be found within Virtuagym.
Note: Each Club in Virtuagym has its own set of credentials. Therefore, you must install a separate integration for each Club.
Find the API details in Virtuagym
Log in to Virtuagym.
Then navigate to System Settings (located at the bottom left of the menu).
Next, go to Company Information.
4. Scroll down and click on Advanced.
5. Copy the API key and Club key
You will now see the Club key and the API key.
Copy both values.
Log in to Combidesk
Then log in to Combidesk.
Install the Virtuagym integration
Search for the desired Virtuagym integration in Combidesk.
Click on Install this integration.
You will be prompted to connect to Virtuagym.
Paste the previously copied API key and Club key into Combidesk to complete the integration:
2. Connect to SnelStart
To get started, click the "Connect..." button:
You will then be redirected to the following screen:
Log in with a user who has access to the relevant administration.
Note: If you're connecting to a user with an accounting license, read this article first.
Then click "Een enkele administratie koppelen":
Select the desired administration:
Then press "Koppel":
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Virtuagym steps:
Export existing invoices
Do you want to export existing invoices from Virtuagym?Add club ID to invoice number
Do you want to add the club id to the invoice number?
Configure these SnelStart steps:
Vat high ledger account
Select the ledger account to book vat high revenue onVat low ledger account
Select the ledger account to book vat low revenue onVat other ledger account
Select the ledger account to book vat other revenue onVat none ledger account
Select the ledger account to book vat none revenue onVat inside EU ledger account
Select the ledger account to book vat inside EU revenue onVat outside EU ledger account
Select the ledger account to book vat outside EU revenue onSnelStart VAT mapping
Connect the VAT categories of Virtuagym to your SnelStart account. Beware, use SnelStart vat code 'Geen' for vat tariffs with percentage 0% (i.e. tariffs outside the Netherlands). Read more in our help article (Dutch).Disable check on email address?
Should we disable the check if a customer exists by email address?Order insertion type
Specify how the orders should be inserted into SnelStart. Sales entries will be final invoices in SnelStart. If you choose sales invoices, articles have to exist in SnelStart and the concept sales invoice can still be edited in SnelStart.Order template
Select the order template to be used for ordersCreate articles
Indicate if you want to create articles in SnelStart if they don't exist. Only articles used in an order will be created.Article revenue group mapping
Connect the article revenue groups to the vat tariffs. The article revenue group is used when creating a new article in SnelStart.Include vat on invoice lines
Indicate if invoice line amounts should be including or excluding vat.Add year to invoice number
Prepend the invoice number with the order year in SnelStart. This means an order in 2023 with number 10330 will be added to SnelStart as 202310330.Customer id for Point of Sale orders
Do you make use of a Point of Sale in Virtuagym and do you want to book these orders in SnelStart as well? Then please enter the customer code of the customer on which these orders should be booked below.Service level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.