Table of contents
1. Connect to Magento2
Log in to the Magento admin environment
Navigate to System -> Integrations
Click the red button "Add new Integration"
Enter the following information on the "General" tab: a. Name: Magento 2 integration b. Callback URL: https://combo-backend.combidesk.com/magento2/activateintegration/magento2-(app) c. Identity link URL: https://combidesk.com/oauthmagento2request/magento2-(app)
And on the "API" tab: a. Resource Access: All
Finally, click the red "Save" button in the top right. You will then need to enter the admin password on the "General" tab.
Activating
Click the "Activate" link in the Integrations overview
This opens the App Installer described in the next section
Click the red "Allow" button in the top right
App installer From Magento 2 you will enter the App Installer when activating the Integration. See screenshot below.
2. Connect to Constant Contact
Click the orange button to connect your Constant Contact account.
No account yet? Create your free trial account here.
Fill in your Constant Contact credentials (email + password) and login. When you're already logged in you'll see this autorisation screen. Hit 'Allow' and you'll go back to the contfiguration page.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Magento2 steps:
Export existing customers
You may already have customers and subscribers, do you want to export them?
Configure these Constant Contact steps:
Only customers who gave consent
Do you want to synchronise only customers who have enabled 'Customer accepts email marketing' (opt-in)?
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.