Table of contents
1. Connect to DISH
To connect to DISH, you need a Client ID. This is provided by Eijsink and can be entered when setting up the connection in Combidesk.
2. Connect to AFAS
Before you begin, make sure you have access to the following:
An active AFAS subscription with access to the AppConnector
The subdomain of your AFAS environment (the part before .afas.online)
An XML token generated via the AppConnector in AFAS
Haven't set up the AppConnector yet? Do this first in AFAS via Management → AppConnector. Make sure that at least one connector has been added to your AppConnector and copy the XML token — this is only shown once by AFAS.
Step by step: connecting your AFAS account
Step 1: Open the connection screen
Go to the installation page of the integration and click "Connect your AFAS account". A screen will appear as shown below.
Step 2: Enter your subdomain
In the Subdomain field, enter the first part of your AFAS URL. The full URL has the following format:
Only enter the part that comes before .afas.online.
Step 3: Paste the XML token
In the Token field, paste the full XML token that you copied from the AppConnector in AFAS. The token looks like this:
<token><version>1</version><data>...</data></token>
Please note: AFAS only shows this token once. If you no longer have it, you will need to create a new token in the AppConnector.
Step 4: Test or acceptance environment (optional)
Do you want to connect to a test or acceptance environment? Check the corresponding option:
Connect to a test environment
Connect to an acceptance environment
Leave these options unchecked if you want to connect to your production environment.
Step 5: Save
Click "Save" to confirm the connection. If everything is correct, your AFAS account is now successfully connected.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these DISH steps:
Select store(s)
Select the store(s) for which the tickets should be transferred. If no store is selected, all stores will be transferred.Starting point transfer
Either enter the marker or the order number of the ticket that is the starting point of the transferInclude invoice tickets in cash booking
Should invoices on account be included in the daily cash bookings?Payment methods to exclude
Select the payment method(s) for which tickets should not be processed.Enable transfer of tips
Should the tips be transferred to AFAS?Sync transfer invoices on account
Should invoices on account be transferred?Group orderlines
Should orderlines of tickets on invoice be grouped?Debtors
Transfer debtors from Afas to DISH?Select the payment method for cost allocated payments
Receipts with this payment method are cost allocated. They will be booked on the cost center configured with the customer.
Configure these AFAS steps:
Administration
Select the administrationJournal
Select the journal to book the cash entries onVAT mapping
Connect the VAT categories of DISH to your AFAS VAT categoriesLedger account mapping
Connect the turnover groups of DISH to the ledger accounts of your AFAS accountPayment method mapping
Map the payment methods of DISH on the ledger accounts of your AFAS accountDefault revenue ledger account
Select the revenue ledger account to use as default to book revenueJournal
Select the journalSelect default payment method ledger account
Select the default ledger account to be used for the payment methodMapping verbijzonderingsas
Enter the 'Verbijzonderingsas' for each DISH sales point.Enter default verbijzonderingsas
Enter the default 'Verbijzonderingsas' for the cashbook entries.Enter default verbijzonderingsas 2
Enter the default 'Verbijzonderingsas 2' for the cashbook entries.Recycling deposit ledger account
Select the ledger account to book the recycling deposit onTip ledger account
Select the ledger account to book the tips onStandaard debiteur
If you want to book your orders on a default debtor, enter the code of that default debtor hereCreate articles
Indicate if you want to create items in Afas if they don't exist. Only articles used in an order will be created.Article group mapping
Connect the turnover groups of DISH to the article groups of your AFAS accountDefault article group
Enter the code of the article group to be used for new articlesDefault article unit
Enter the code of the unit to be used for new articlesWarehouse
Select the warehouse from which the invoices will be bookedVAT group mapping
Connect the VAT categories of DISH to your AFAS VAT groups (which are used for new articles)Order date on delivery note line
Do you want to add the order date in the delivery note line notes?Mark delivery note ready
Should prices on delivery note lines always be entered inclusive of VAT (regardless of the setting at the debtor level)?Customer reference template
Enter the template for the customer reference in Profit. You can use the following placeholders: #{{maand}}, #{{jaar}}, #{{datum}}, #{{bonnummer}}, #{{debiteurnaam}}, #{{debiteurnummer}}, #{{store}}Recycling deposit item code
Enter the item code of the recycling deposit itemProject
The project the delivery note will be booked onForce delivery note lines include vat?
Do you want the delivery note to be marked ready?Default email address
Enter the default email address to be used for new customers (if not filled in DISH)Verbijzonderingsas
Indicate on which verbijzonderingsas the cost center for internal allocated receipts should be bookedDefault verbijzonderingsas
Enter the default value for the verbijzonderingsas that should be used for internal allocated receiptsLedger account mapping for cost allocations
For the cost allocations, connect the turnover groups of DISH to the ledger accounts of your AFAS account
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.