With the Lightspeed e-Boekhouden.nl integration by Combidesk, orders are automatically booked as invoices in e-Boekhouden.nl. In this guide, you will go through the installation step by step.
Table of contents
1. Connect to Lightspeed
Log in to your Lightspeed eCom (C-Series) environment.
Go to 'Apps' in the menu.
Search for 'Combidesk' using the search bar at the top.
You will see all available Combidesk apps. Select the app you want to install.
Click the green 'Install App' button in the top right corner.
2. Connect to e-Boekhouden.nl
Om verbinding te maken met e-Boekhouden.nl, moet eerst een API-token worden aangemaakt in je e-Boekhouden account.
Klik op 'Verbind je e-Boekhouden account'
Maak een API-token aan in e-Boekhouden.nl
Log in op je e-Boekhouden.nl account.
Ga bovenaan naar 'Beheer' en in het linker menu onder 'Inrichting' op 'Koppelingen'.
Klik op 'API' en dan op e-Boekhouden API > Verder.
Klik op 'Toevoegen +' en maak een API-token aan:
Plak de token en klik op 'Opslaan'
Je e-Boekhouden.nl account is nu verbonden
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Lightspeed steps:
Select order statuses
Select the statuses at which an order should be synchronised. Make sure the order is no longer edited. More details can be found in this article.
Beware: if all completed orders should be included in the sync, select all three "Completed .." statuses.Select payment statuses
Which Lightspeed payment statuses should be included? Selecting at least "Paid" is recommended.Export existing orders
If you want to export existing orders, choose the start date here.Use invoice number
Do you want to use the invoice number of the first invoice of the order from Lightspeed in e-Boekhouden.nl instead of the order number?Use invoice date
Do you want to use the invoice date of the first invoice of the order from Lightspeed in e-Boekhouden.nl instead of the order date?Export credit invoices
Do you want to synchronise credit invoices, and if so, do you want to export existing credit invoices?
Configure these e-Boekhouden.nl steps:
Order insertion type
Select how orders should be inserted into e-Boekhouden.nl. If you choose 'Sales invoice' make sure you have created a 'factuursjabloon' in e-Boekhouden.nl. In this article (Dutch) you can read how to do that.Debtor ledger account
Select the debtor ledger accountCounter account
Select the ledger account to use as counter account. Note: A counter account needs to be a profit and loss ledger account.Counter account shipping costs
Select the ledger account to book the shipping costs onCounter account payment costs
Select the ledger account to book the payment costs onHow do you want to handle VAT for orders to individuals in other EU countries (One-Stop Shop, OSS)?
Do you ship to individuals in other EU countries? Then you can pick one of the VAT arrangements below. If you want to keep using the rules of before July 1, 2021, select "Charge VAT based on the webshop's country", then the regular VAT of your country will be charged.
For more information, please see this E-boekhouden article (Dutch).Specific EU VAT ledger accounts
In this step, you link the correct VAT ledger account for each EU country.
These ledger accounts are used to correctly process VAT per country. This helparticle explains how to create VAT ledger accounts in e-Boekhouden.Service level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.