With the Zettle SnelStart integration by Combidesk, sales are automatically processed as cash transactions in SnelStart. In this guide, you will go through the installation step by step.
Table of contents
1. Connect to Zettle
To activate your Zettle integration, you'll need to give Combidesk one-time access to your Zettle account. This is done through a secure OAuth authorization — you won't need to share your password with Combidesk directly.
What you'll need
An active Zettle account
Your Zettle login credentials (email address and password)
Owner or admin rights within Zettle
Connecting Zettle — step by step
Follow these steps when installing your Zettle integration on Combidesk:
Start the installation of your Zettle integration via combidesk.com.
Click Connect with Zettle — you'll be redirected to the Zettle login page.
Sign in with your Zettle account. Use the email address and password of the account you want to connect.
Grant permission. Zettle will ask you to confirm that Combidesk may access your data. Click Authorize or Allow.
You'll be automatically redirected back to Combidesk and the connection will be active. You can now continue with the setup of your integration.
Multiple locations or accounts?
If you have multiple Zettle accounts (for example, one per location), you'll need to install a separate integration for each account within Combidesk. Make sure to sign in with the correct account during step 3.
2. Connect to SnelStart
To get started, click the "Connect..." button:
You will then be redirected to the following screen:
Log in with a user who has access to the relevant administration.
Note: If you're connecting to a user with an accounting license, read this article first.
Then click "Een enkele administratie koppelen":
Select the desired administration:
Then press "Koppel":
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Zettle steps:
Export existing purchases
Do you want to export existing purchases from your Zettle account?
Configure these SnelStart steps:
Select cash journal
Select the cash journal in which the cash entries should be createdSnelStart VAT mapping
Connect the VAT categories of Zettle to your SnelStart account. Beware, use SnelStart vat code 'Geen' for vat tariffs with percentage 0%.Revenue group mapping
Connect the ledger accounts to the Zettle revenue groupsPayment method mapping
Connect the ledger acounts to the Zettle payment methodsVat high ledger account
Select the ledger account to book vat high revenue onVat low ledger account
Select the ledger account to book vat low revenue onVat other ledger account
Select the ledger account to book vat other revenue onVat none ledger account
Select the ledger account to book vat none revenue onSelect default payment method ledger account
Select the default ledger account to be used for the payment method
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.