Connect Plug&Pay with Visma eAccounting and automatically process orders in your accounting. Save time and always work with up-to-date figures.
Table of contents
1. Connect to Plug&Pay
To connect Plug&Pay, you need an API key from your Plug&Pay account. Below we explain how to create and enter it.
Create an API key in Plug&Pay
Log in to your Plug&Pay account.
Click "Add new API key".
Give the key a recognizable name (e.g. Combidesk) and save.
Copy the generated API key — you will need it right away.
Don't have a Plug&Pay account yet? Click "Create Plug&Pay account" in the connection window to register for free.
Enter the API key via Combidesk
Go to your Combidesk dashboard and open the Plug&Pay connection.
Paste the copied API key into the input field.
Click "Save".
Done! Your Plug&Pay account is now connected.
2. Connect to Visma eAccounting
Enter your Visma eAccounting username and password.
Select the company you want to work with most often as your default company.
Then save your choice. Click 'Next'.
Click 'Allow' and you will be connected to Combidesk.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Plug&Pay steps:
Group orderlines
Should orderlines be grouped by VAT code and ledger account. Beware: If you choose YES, the description on the orderline won't be used.Export existing invoices
If you want to export existing invoices, choose the start date here.Transfer order numbers or invoice numbers
You can choose to transfer order numbers or invoice numbers to Visma eAccounting.
Configure these Visma eAccounting steps:
Select the default payment term
This payment term is used for new customers if no payment term is known for them in Plug&Pay.Vat category mapping
Map the vat categories of Plug&Pay to the corresponding vat categories from Visma eAccountingHow do you want to handle VAT for orders to individuals in other EU countries (One-Stop Shop, OSS)?
Do you ship to individuals in other EU countries? Then you can pick one of the VAT arrangements below. If you want to keep using the rules of before July 1, 2021, select "Charge VAT based on the webshop's country", then the regular VAT of your country will be charged.Koppeling grootboekrekeningen Unieregeling omzet (OSS)
Selecteer hieronder per land de grootboekrekening waarop de omzet geboekt moet worden.Koppeling grootboekrekeningen Unieregeling btw (OSS)
Selecteer hieronder per land de grootboekrekening waarop de btw geboekt moet worden.Select sending costs ledger account
Select the ledger account to book the shipping costs onService level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.


