Connect Rabobank Smart Pay with Exact Online and automatically import bank transactions. Always up-to-date bank data in Exact Online without manual imports.
Table of contents
1. Connect to Rabo Smart Pay
Enter your Rabo Smart Pay Contract ID, which you can find in the bottom left of your Rabo Smart Pay dashboard.
Grant Rabobank permission to add your Rabo Smart Pay account to Combidesk's partner account.
After saving, Combidesk will handle the rest of the onboarding process together with Rabobank. We will contact you as soon as possible once the connection can be further installed.
2. Connect to Exact Online
To start connecting to Exact Online, click the "Connect your.." button:
Exact Online uses different country codes. When connecting, select the correct country code and click "Save":
This takes you to Exact Online's login screen. First enter your username (Gebruikersnaam), and your password (Wachtwoord) on the next:
To connect properly to Exact Online, it must be configured correctly. Do this before continuing with the integration configuration. The button below will take you to a collection of articles explaining how to set up Exact Online.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Rabo Smart Pay steps:
Export existing payouts
Pick a date in the past, present, or future. The first eleven imported items are free of extra charge.
Configure these Exact Online steps:
Select Exact Online administration
The administration the entries will be booked inBank journal for payments
Select the bank journal in which the sales entries should be booked. Missing a currency? Add it first to Exact Online, then press "Refresh data".Ledger account debtors
Select the ledger account for debtorsLedger account Payment Service Provider costs
Select the ledger account for Payment Service Provider costsLedger account payouts
Select the ledger account for payoutsCreate accounts
Indicate if you want to create new accounts in Exact Online if they don't exist. If you choose "No", bank entry lines will be booked on the payment in transit account of the journal.Default debtor
If you want to book your orders on a default debtor in Exact Online, enter the code of that default debtor here
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.