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Installation manual for the SumUp Exact Online integration

Connect SumUp with Exact Online and automatically process POS transactions in your accounting. Always up-to-date revenue figures in Exact Online. Try it for free.


Table of contents


1. Connect to SumUp

Enter your SumUp email address and password and click 'Next'.

Then click 'Allow' and your SumUp account will be connected to Combidesk.


2. Connect to Exact Online

To start connecting to Exact Online, click the "Connect your.." button:

Exact Online uses different country codes. When connecting, select the correct country code and click "Save":

This takes you to Exact Online's login screen. First enter your username (Gebruikersnaam), and your password (Wachtwoord) on the next:

To connect properly to Exact Online, it must be configured correctly. Do this before continuing with the integration configuration. The button below will take you to a collection of articles explaining how to set up Exact Online.


3. Configuration of the integration

For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.


Configure these SumUp steps:

  • Export existing transactions
    Do you want to export existing transactions from SumUp?


Configure these Exact Online steps:

  • Select Exact Online administration
    The administration the entries will be booked in

  • Select journal
    Select the cash journal in which the entries should be booked

  • Exact Online VAT mapping
    Connect the VAT categories of SumUp to your Exact Online account

  • Map the payment methods
    Map the payment methods on ledger accounts

  • Select default ledger account
    Select the default ledger account to be used

  • Select default payment method ledger account
    Select the default ledger account to be used for the payment method


4. The Combidesk customer dashboard

How does the dashboard work?

If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.

What can you view via your Combidesk account?

From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.


5. What can you expect from Combidesk?

We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.

Installation appointment

If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.

Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)

To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.

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