Connect VirtuaGym with Twinfield and automate the processing of membership fees in your accounting. Ideal for gyms using VirtuaGym and Twinfield.
1. Connect to Virtuagym
To connect with Virtuagym, you need multiple API keys. These can be found within Virtuagym.
Note: Each Club in Virtuagym has its own set of credentials. Therefore, you must install a separate integration for each Club.
Find the API details in Virtuagym
Log in to Virtuagym.
Then navigate to System Settings (located at the bottom left of the menu).
Next, go to Company Information.
4. Scroll down and click on Advanced.
5. Copy the API key and Club key
You will now see the Club key and the API key.
Copy both values.
Log in to Combidesk
Then log in to Combidesk.
Install the Virtuagym integration
Search for the desired Virtuagym integration in Combidesk.
Click on Install this integration.
You will be prompted to connect to Virtuagym.
Paste the previously copied API key and Club key into Combidesk to complete the integration:
2. Connect to Twinfield
What do you need? Before you start, make sure you have:
An active Twinfield subscription through Wolters Kluwer
Your Wolters Kluwer login credentials (email address and password)
Access to the administration(s) you want to connect
Don't have a Twinfield account yet? Request one at wolterskluwer.com.
Step by step: setting up the OAuth connection
Step 1: Start the installation
Go to the integration's installation page and click "Start connecting". You will be redirected to the Wolters Kluwer authorization portal.
Step 2: Log in with your Wolters Kluwer account
Enter the email address and password of your Wolters Kluwer account. This is the same account you normally use to log in to Twinfield.
Step 3: Grant permission
After logging in, you will see a screen asking whether you want to give the integration access to your Twinfield data. Click "Allow" to confirm the connection.
Step 4: Select the correct administration Do you have multiple administrations within Twinfield? Select the administration you want to connect. Want to connect multiple administrations? Simply repeat the process for each administration separately.
Step 5: Done!
You are now successfully connected. The integration will automatically sync your data between your webshop and Twinfield from this point on.
Frequently asked questions
My login credentials don't work — what now?
Check that you are using the email address and password of your Wolters Kluwer account, and not those of a possible old Twinfield account. Forgotten your password? Reset it via the Wolters Kluwer login portal.
How long is the connection valid?
The OAuth connection remains active as long as you use the integration. You do not need to repeat this process periodically, unless you change your password or manually disconnect.
Can I disconnect later?
Yes. You can revoke access at any time via your Twinfield account settings under Connected applications, or by removing the integration from our platform.
I have multiple administrations — can I connect them all?
Yes, our integration supports multiple administrations. Simply install the integration for each desired administration separately.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these Virtuagym steps:
Export existing invoices
Do you want to export existing invoices from Virtuagym?Add club ID to invoice number
Do you want to add the club id to the invoice number?
Configure these Twinfield steps:
Select the Twinfield office
The office sales transactions will be created forSelect a daybook account
The daybook account that will be used for sales transactionsAccounts receivable account
Select the accounts receivable account which sales transactions will be posted onTwinfield VAT mapping
Connect the VAT categories of Virtuagym to your Twinfield accountSelect default ledger account
Selecteer de standaard grootboekrekening waarop omzet geboekt moet wordenTransaction destiny
Do you want to create provisionary transactions or final transactions?Debtor number for guest orders
Do you make use of a guest orders in Virtuagym and do you want to book these orders in Twinfield as well? Then please enter the debtor number of the debtor on which these orders should be booked.Service level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.
6. FAQ (Frequently Asked Questions)
How often is data synchronised?
The integration synchronises automatically every 120 minutes. If a synchronisation attempt fails, it will be retried during the next run. If issues persist, you will be notified by email.
Which permissions do I need in Twinfield?
You need the appropriate permissions to create and edit sales entries in Twinfield. Coordinate this with your accountant or Twinfield administrator.
Can the PDF invoice be sent to Twinfield?
No, it is currently not possible to attach the invoice PDF to the sales entry in Twinfield.
Can I connect multiple Virtuagym business entities?
Yes, you can install the integration separately for each business entity.
Can you help with the installation?
Yes, we can install the integration for you for a one-time fee. If you decide not to use the integration after installation, we will refund the amount.
Is my data safe when using the integration?
We process data securely in a Dutch datacentre and meet all required security standards. We do not store customer data; it is only exchanged between the connected systems.
Do I need to enter payment details during the trial period?
No, payment details are not required during the trial period. After the trial, you will receive information on how to subscribe.
What is the cancellation period for the integration?
The cancellation period is one month. Any remaining balance on an annual plan will be refunded.
How do I ensure the correct VAT is applied in Twinfield?
Make sure the correct VAT rates are activated in both Virtuagym and Twinfield. In the integration settings, you can easily map the VAT rates between both systems.




