Table of contents
1. Connect to DISH
To connect to DISH, you need a Client ID. This is provided by Eijsink and can be entered when setting up the connection in Combidesk.
2. Connect to Yuki
In Yuki, go to Settings > Integrations > Web Services. Click the black plus icon in the top left and create a new web service. Select the correct administration and grant all permissions. Copy the API key that appears. Finally, click Save. Then enter the API key for this Yuki web service in Combidesk.
I can't find the API key
If you don't see a "Web Services" option in Yuki, you most likely don't have sufficient permissions. To manage web services, you need at least the "Backoffice" or "Management" role.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these DISH steps:
Select store(s)
Select the store(s) for which the tickets should be transferred. If no store is selected, all stores will be transferred.Starting point transfer
Either enter the marker or the order number of the ticket that is the starting point of the transferInclude invoice tickets in cash booking
Should invoices on account be included in the daily cash bookings?Payment methods to exclude
Select the payment method(s) for which tickets should not be processed.Enable transfer of tips
Should the tips be transferred to Yuki?Sync transfer invoices on account
Should invoices on account be transferred?Group orderlines
Should orderlines of tickets on invoice be grouped?
Configure these Yuki steps:
Select administration
Select the administration to connect toVAT ledger account mapping
Map the DISH vat categories to the corresponding ledger accounts in YukiInvoice number prefix
If you want to use a prefix for your invoice numbers in Yuki, enter it hereRevenue group ledger mapping
Map the DISH revenue groups on the corresponding ledger accounts in YukiPayment method ledger mapping
Map the DISH payment methods on the corresponding ledger accounts in YukiDefault ledger account
Select the default ledger account to book the revenue onVat type mapping
Map the DISH vat categories on the vat types of Yuki to create sales invoicesSelect default payment method ledger account
Select the default ledger account to be used for the payment methodRecycling deposit ledger account
Select the ledger account to book the recycling deposit onTip ledger account
Select the ledger account to book the tips onDefault debtor
If you want to book your orders on a default debtor, enter the code of that default debtor here
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.