Table of contents
1. Connect to DISH
To connect to DISH, you need a Client ID. This is provided by Eijsink and can be entered when setting up the connection in Combidesk.
2. Connect to SnelStart
To get started, click the "Connect..." button:
You will then be redirected to the following screen:
Log in with a user who has access to the relevant administration.
Note: If you're connecting to a user with an accounting license, read this article first.
Then click "Een enkele administratie koppelen":
Select the desired administration:
Then press "Koppel":
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these DISH steps:
Select store(s)
Select the store(s) for which the tickets should be transferred. If no store is selected, all stores will be transferred.Starting point transfer
Either enter the marker or the order number of the ticket that is the starting point of the transferInclude invoice tickets in cash booking
Should invoices on account be included in the daily cash bookings?Payment methods to exclude
Select the payment method(s) for which tickets should not be processed.Enable transfer of tips
Should the tips be transferred to SnelStart?Sync transfer invoices on account
Should invoices on account be transferred?Group orderlines
Should orderlines of tickets on invoice be grouped?
Configure these SnelStart steps:
Select cash journal
Select the cash journal in which the cash entries should be createdSnelStart VAT mapping
Connect the VAT categories of DISH to your SnelStart account. Beware, use SnelStart vat code 'Geen' for vat tariffs with percentage 0%.Revenue group mapping
Connect the ledger accounts to the DISH revenue groupsPayment method mapping
Connect the ledger acounts to the DISH payment methodsVat high ledger account
Select the ledger account to book vat high revenue onVat low ledger account
Select the ledger account to book vat low revenue onVat other ledger account
Select the ledger account to book vat other revenue onVat none ledger account
Select the ledger account to book vat none revenue onSelect default payment method ledger account
Select the default ledger account to be used for the payment methodCost center mapping
Connect the cost centers to the DISH sales pointsDefault cost center
Select the default cost center to be usedRecycling deposit ledger account
Select the ledger account to book the recycling deposit onTip ledger account
Select the ledger account to book tips onArticle revenue group mapping on vat tariffs
Connect the article revenue groups to the vat tariffs of DISH. The article revenue group is used when creating a new article in SnelStart.Default debtor
If you want to book your orders on a default debtor, enter the code of that default debtor hereOrder template
Select the order template to be used for ordersArticle revenue group mapping on revenue groups
Connect the article revenue groups to the revenue groups of DISH. The article revenue group is used when creating a new article in SnelStart.Article code for recycling deposit
Enter the article code of the article to book the recycling deposit on hereOrder remarks on orderline
Do you want to add an additional order line with the order remarks in it?
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.