Table of contents
1. Connect to DISH
To connect to DISH, you need a Client ID. This is provided by Eijsink and can be entered when setting up the connection in Combidesk.
2. Connect to Twinfield
What do you need? Before you start, make sure you have:
An active Twinfield subscription through Wolters Kluwer
Your Wolters Kluwer login credentials (email address and password)
Access to the administration(s) you want to connect
Don't have a Twinfield account yet? Request one at wolterskluwer.com.
Step by step: setting up the OAuth connection
Step 1: Start the installation
Go to the integration's installation page and click "Start connecting". You will be redirected to the Wolters Kluwer authorization portal.
Step 2: Log in with your Wolters Kluwer account
Enter the email address and password of your Wolters Kluwer account. This is the same account you normally use to log in to Twinfield.
Step 3: Grant permission
After logging in, you will see a screen asking whether you want to give the integration access to your Twinfield data. Click "Allow" to confirm the connection.
Step 4: Select the correct administration Do you have multiple administrations within Twinfield? Select the administration you want to connect. Want to connect multiple administrations? Simply repeat the process for each administration separately.
Step 5: Done!
You are now successfully connected. The integration will automatically sync your data between your webshop and Twinfield from this point on.
Frequently asked questions
My login credentials don't work — what now?
Check that you are using the email address and password of your Wolters Kluwer account, and not those of a possible old Twinfield account. Forgotten your password? Reset it via the Wolters Kluwer login portal.
How long is the connection valid?
The OAuth connection remains active as long as you use the integration. You do not need to repeat this process periodically, unless you change your password or manually disconnect.
Can I disconnect later?
Yes. You can revoke access at any time via your Twinfield account settings under Connected applications, or by removing the integration from our platform.
I have multiple administrations — can I connect them all?
Yes, our integration supports multiple administrations. Simply install the integration for each desired administration separately.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these DISH steps:
Select store(s)
Select the store(s) for which the tickets should be transferred. If no store is selected, all stores will be transferred.Starting point transfer
Either enter the marker or the order number of the ticket that is the starting point of the transferInclude invoice tickets in cash booking
Should invoices on account be included in the daily cash bookings?Payment methods to exclude
Select the payment method(s) for which tickets should not be processed.Enable transfer of tips
Should the tips be transferred to Twinfield?Sync transfer invoices on account
Should invoices on account be transferred?Group orderlines
Should orderlines of tickets on invoice be grouped?
Configure these Twinfield steps:
Select the Twinfield office
The office sales transactions will be created forSelect a cash daybook account
The cash daybook account in which the daily revenue bookings will be donePayment method configuration
Map the payment conditions of DISH to the corresponding ledger accounts of TwinfieldRevenue group configuration
Map the revenue groups of DISH to the corresponding ledger accounts of TwinfieldVat configuration
Map the vat tariffs of DISH to the corresponding vat tariffs of TwinfieldSelect default ledger account
Selecteer de standaard grootboekrekening waarop omzet geboekt moet wordenSelect a daybook account
The daybook account that will be used for sales transactionsAccounts receivable account
Select the accounts receivable account which sales transactions will be posted onCashbook account
Enter the number of the cashbook account (1000 is used by default)Default payment method ledger account
Select the default ledger account for payment methods that are not mappedCost center mapping
Map the DISH sales points on the Twinfield cost centersSelect default cost center
Select the default cost center to book the revenue onRecycling deposit ledger
Select the ledger account to book the recycling deposit onTip ledger
Select the ledger account to book the tips onOrder insertion type
Specify how the orders should be inserted into TwinfieldDefault debtor
If you want to book your orders on a default debtor, enter the code of that default debtor hereInvoice type
Select the invoice type to use for the sales invoices
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.