Table of contents
1. Connect to DISH
To connect to DISH, you need a Client ID. This is provided by Eijsink and can be entered when setting up the connection in Combidesk.
2. Connect to Exact Online
To start connecting to Exact Online, click the "Connect your.." button:
Exact Online uses different country codes. When connecting, select the correct country code and click "Save":
This takes you to Exact Online's login screen. First enter your username (Gebruikersnaam), and your password (Wachtwoord) on the next:
To connect properly to Exact Online, it must be configured correctly. Do this before continuing with the integration configuration. The button below will take you to a collection of articles explaining how to set up Exact Online.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these DISH steps:
Select store(s)
Select the store(s) for which the tickets should be transferred. If no store is selected, all stores will be transferred.Starting point transfer
Either enter the marker or the order number of the ticket that is the starting point of the transferInclude invoice tickets in cash booking
Should invoices on account be included in the daily cash bookings?Payment methods to exclude
Select the payment method(s) for which tickets should not be processed.Enable transfer of tips
Should the tips be transferred to Exact Online?Sync transfer invoices on account
Should invoices on account be transferred?Group orderlines
Should orderlines of tickets on invoice be grouped?
Configure these Exact Online steps:
Select Exact Online administration
The administration the entries will be booked inSelect journal
Select the cash journal in which the entries should be bookedExact Online VAT mapping
Connect the VAT categories of DISH to your Exact Online accountExact Online ledger account mapping
Connect the turnover groups of DISH to the ledger accounts of your Exact Online accountMap the payment methods
Map the payment methods on ledger accountsSelect default ledger account
Select the default ledger account to be usedSelect journal
Select the journal in which the sales entries should be bookedSelect default payment method ledger account
Select the default ledger account to be used for the payment methodCost center mapping
Map the DISH sales points on the cost centers of your Exact Online accountDefault costcenter
Select the default costcenter to be usedRecycling deposit item ledger account
Select the ledger account to book the recycling deposit item onTip ledger account
Select the ledger account to book the tips onOrder insertion type
Specify how the orders should be inserted into Exact Online.
Choose 'Yes' at the 'Create items' step when you choose 'Sales invoice' or 'Sales order' and don't manage items in Exact Online.
This article explains the difference between a sales booking, sales invoice, and sales order.
If you choose 'Direct sales invoice', you might require the Plus, Professional, or Premium edition of Exact Online.Order date on orderline
Do you want to add the order date in the order line notes?Create items
Indicate if you want to create items in Exact Online if they don't exist. Only articles used in an order will be created. Articles in DISH should have article codes.Default debtor
If you want to book your orders on a default debtor, enter the code of that default debtor hereOrder remarks on orderline
Do you want to add the order remarks in the order line notes?Recycling deposit item
Enter the article code of the item to book the recycling deposit on
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.