With the CCV Shop ActiveCampaign integration by Combidesk, customer data is automatically synchronized from CCV Shop to ActiveCampaign. In this guide, you will go through the installation step by step.
1. Connect to CCV Shop
Log in to your CCV Shop environment and go to the App Store.
Search for the accounting or email marketing package you want to connect with. Make sure that the developer is Combidesk.
Open the app and click 'Install'. Then click the green button 'Next'.
After clicking 'Next', you will be redirected to Combidesk, where you can connect the other package and configure the integration.
2. Connect to ActiveCampaign
The connection with ActiveCampaign is established via the unique URL of your environment and a specific API key.
Log in to your ActiveCampaign environment via this link. On the following screen, enter your account name.
You will then see a login screen. Enter your login credentials here.
Click on the gear icon ('Settings') in the top right corner.
Go to 'Developer'. Here you will find the required details under 'API Access'.
You need the URL (1) and the Key (2) to establish the connection with ActiveCampaign in Combidesk.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these CCV Shop steps:
Export existing subscribers
You may already have subscribers, do you want to include them?
Configure these ActiveCampaign steps:
Select the list
Select the list the contacts will be added toAdd unconfirmed subscribers
Indicate if unconfirmed subscribers should be added too (if applicable)
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.