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Installation manual for the WooCommerce e-Boekhouden.nl integration

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Connect WooCommerce with e-Boekhouden and automatically process orders as invoices. Save time on your WooCommerce administration and always work with up-to-date data.


1. Connect to WooCommerce

To connect to WooCommerce, you need an API key and API secret.

Connect to WooCommerce

  1. Log in to your WordPress environment.

  2. In the WooCommerce plugin, go to Settings.

  3. Click on Advanced, then select REST API.

Creating an API Key

  1. Click Add key to create a new API key.

  2. Enter a description, for example, Combidesk.

  3. Select the desired user.

  4. Under Permissions, choose Read/Write.

  5. Save the key and note both the API key and API secret, as you will need them later for the integration.

Setting Pretty Permalinks

To use the WooCommerce API, your WordPress environment must have pretty permalinks enabled.

  1. Go to Settings → Permalinks in WordPress.

  2. Check that the permalink structure is not set to Plain.

    • If it is already set to something other than Plain, no changes are needed.

    • If it is set to Plain, choose a different structure from the list (for example, Post name). Confirm this with your website administrator.

  3. Save the settings.

Updating WordPress and WooCommerce

It is recommended to update both your WordPress environment and the WooCommerce plugin to the latest version.

  • This prevents compatibility issues when using the API.

Installing the WooCommerce Integration

  1. In Combidesk, search for the desired WooCommerce integration.

  2. Click Install this integration.

  3. Connect your WooCommerce account:

    • Enter the URL of your webshop in the top field, for example: https://webshop.nl.

    • Paste the previously created API key in the API key field.

    • Paste the corresponding API secret in the other field.


2. Connect to e-Boekhouden.nl

Om verbinding te maken met e-Boekhouden.nl, moet eerst een API-token worden aangemaakt in je e-Boekhouden account.

Klik op 'Verbind je e-Boekhouden account'

Maak een API-token aan in e-Boekhouden.nl

  • Ga bovenaan naar 'Beheer' en in het linker menu onder 'Inrichting' op 'Koppelingen'.

  • Klik op 'API' en dan op e-Boekhouden API > Verder.

  • Klik op 'Toevoegen +' en maak een API-token aan:

  • Plak de token en klik op 'Opslaan'

    Je e-Boekhouden.nl account is nu verbonden


3. Configuration of the integration

For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.


Configure these WooCommerce steps:

  • Select statuses
    Select the statuses at which an order should be synchronised. Make sure the order is no longer edited. More details can be found in this article.

  • Export existing orders

  • Transfer order numbers or invoice numbers
    If you use the WooCommerce 'PDF Invoices & Packing Slips' plug-in, you can choose to transfer order numbers or invoice numbers with PDF attachment to e-Boekhouden.nl.
    Make sure you set 'Document link access type' under WooCommerce > PDF Invoices > Advanced > Settings to 'Full'.

  • Transfer order numbers or invoice numbers
    If you use the WooCommerce 'PDF Invoices & Packing Slips' plug-in, you can choose to transfer order numbers or invoice numbers to e-Boekhouden.nl.
    Make sure you set 'Document link access type' under WooCommerce > PDF Invoices > Advanced > Settings to 'Full'.


Configure these e-Boekhouden.nl steps:

  • Order insertion type
    Select how orders should be inserted into e-Boekhouden.nl. If you choose 'Sales invoice' make sure you have created a 'factuursjabloon' in e-Boekhouden.nl. In this article (Dutch) you can read how to do that.

  • Debtor ledger account
    Select the debtor ledger account

  • Book revenue
    How would you like the revenue to be booked?

  • Ledger account mapping
    Map the VAT categories of WooCommerce to the ledgers accounts used in e-Boekhouden.nl

  • Ledger account mapping per country
    Map the countries of WooCommerce to the ledgers accounts used in e-Boekhouden.nl

  • Counter account
    Select the ledger account to use as counter account. Note: A counter account needs to be a profit and loss ledger account.

  • Counter account shipping costs
    Select the ledger account to book the shipping costs on

  • Counter account payment costs
    Select the ledger account to book the payment costs on

  • e-Boekhouden.nl VAT mapping
    Connect the VAT categories of WooCommerce to your e-Boekhouden.nl account

  • How do you want to handle VAT for orders to individuals in other EU countries (One-Stop Shop, OSS)?
    Do you ship to individuals in other EU countries? Then you can pick one of the VAT arrangements below. If you want to keep using the rules of before July 1, 2021, select "Charge VAT based on the webshop's country", then the regular VAT of your country will be charged.

    For more information, please see this E-boekhouden article (Dutch).

  • Specific EU VAT ledger accounts
    In this step, you link the correct VAT ledger account for each EU country.

    These ledger accounts are used to correctly process VAT per country. This helparticle explains how to create VAT ledger accounts in e-Boekhouden.

  • Default debtor
    If you want to book your orders on a default debtor, enter the code of that default debtor here

  • Debtor number for Point of Sale orders
    Do you make use of a Point of Sale in WooCommerce and do you want to book these orders in e-Boekhouden.nl as well? Then please enter the debtor number of the debtor on which these orders should be booked.

  • Service level
    Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.


4. The Combidesk customer dashboard

How does the dashboard work?

If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.

What can you view via your Combidesk account?

From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.


5. What can you expect from Combidesk?

We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.

Installation appointment

If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.

Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)

To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.

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