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Installation manual for the CCV Shop Moneybird integration

Updated today

With the CCV Shop Moneybird integration by Combidesk, orders are automatically booked as invoices in Moneybird. In this guide, you will go through the installation step by step.


Table of contents


1. Connect to CCV Shop

Log in to your CCV Shop environment and go to the App Store.

Search for the accounting or email marketing package you want to connect with. Make sure that the developer is Combidesk.

Open the app and click 'Install'. Then click the green button 'Next'.

After clicking 'Next', you will be redirected to Combidesk, where you can connect the other package and configure the integration.


2. Connect to Moneybird

To connect to Moneybird, click the "Connect your.." button:

If you're not logged on to Moneybird, you'll see this login screen:

After logging in with a user account with sufficient rights, you will see the screen where you can give the app access to your administration:

Here, select the relevant administration and click "Toestaan." Combidesk will now have access to the data in your administration via the Moneybird API.


3. Configuration of the integration

For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.


Configure these CCV Shop steps:

  • Export existing orders
    You may already have orders, do you want to include them? Orders that have been synced before won't be processed again.

    This may take a while for larger webshops!

  • Select order statuses
    Select the statuses at which an order should be synchronised. Make sure the order is no longer edited. More details can be found in this article.

  • Order paid?
    Indicate if orders should be paid to be synchronized

  • Export existing credit invoices
    Do you want to synchronise credit invoices, and if so, do you want to export existing credit invoices?


Configure these Moneybird steps:

  • Select a ledger account
    This ledger account is used when creating the invoice

  • Insert orders as
    Specify how the orders should be inserted into Moneybird.

  • Select an invoice profile
    This profile is used creating the sales invoice

  • Transfer order line amounts including or excluding VAT?
    Should the order line prices from CCV Shop be inserted including tax in Moneybird?

  • Desired invoice status, and preference for sending the invoice
    Indicate what status the sales invoice should have in Moneybird. You can also choose to have Moneybird send the invoice. In that case, the standard shipping method for the Moneybird contact will be applied.

    Note! We only do the actual sending for invoices that are not part of the initial export of invoices.

  • Register payment
    Do paid invoices have to be registered as 'paid' in Moneybird (note that they have to be marked as 'sent' too in that case)?
    Choose 'Yes' if you use a PSP and want automatic reconciliation.

  • Select workflow
    This workflow will be added to the sales invoices

  • Alternative workflow for credit orders
    If you select a workflow here, it will be added to the credit invoices instead of the previously selected workflow

  • Select firstname format for Moneybird
    We can either fill the firstname with the firstname of CCV Shop, or fill it with the initials as stored in CCV Shop. In case no initials are available, we'll determine them based on the firstname. Additionally, we can prefill a salutation, possibly based on the gender in CCV Shop.

  • Add product numbers to invoice lines
    Should product numbers be added to the invoice lines?

  • Invoice numbers
    Do you want to use the invoice numbers of CCV Shop? If so, make sure you adjust the Invoice id template in Moneybird to '{id}' (via Settings -> Numbering & mail copy). Note that this means that you should not make any invoices in Moneybird yourself, since the invoice numbering needs to be sequential.

  • Select a ledger account for shipping costs
    This ledger account is used for the shipping costs invoice line when creating the invoice

  • Select a ledger account for other costs
    This ledger account is used for other costs invoice line when creating the invoice

  • Moneybird VAT mapping
    Connect the VAT categories of CCV Shop to your Moneybird account

  • How do you want to handle VAT for orders to individuals in other EU countries?
    Do you ship to individuals in other EU countries? Then you can pick one of the VAT arrangements below. If you want to keep using the rules of before July 1, 2021, select "Charge VAT based on the webshop's country", then the regular VAT of your country will be charged.

    Make sure you webshop configuration aligns with this choice!

    For more information, please see this Moneybird article (Dutch).

  • Customer id for Point of Sale orders
    Do you make use of a Point of Sale in CCV Shop and do you want to book these orders in Moneybird as well? Then please enter the customer id of the customer on which these orders should be booked below.

  • Default debtor
    Enter the customer number of the contact in Moneybird on which all orders should be booked. You can find this number in Moneybird under Contacts → click the desired contact → the customer number is shown in the top left of the contact page. This means the integration will not create new contacts in your Moneybird administration.

    Don't have a default debtor yet? Click the button below to create one automatically.

  • Use default customer for B2C only
    Do you want the default customer to be used only for consumer (B2C) customers? If enabled, business (B2B) customers will be created as separate contacts, ensuring that the ICP declaration is processed correctly.

  • Service level
    Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.


4. The Combidesk customer dashboard

How does the dashboard work?

If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.

What can you view via your Combidesk account?

From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.


5. What can you expect from Combidesk?

We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.

Installation appointment

If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.

Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)

To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.

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