Connect Shopify with Tawk.to and offer real-time live chat to your Shopify visitors. Increase customer satisfaction and conversion directly from your webshop.

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You install a Combidesk connection directly from the Shopify App Store. Log in to the Shopify App Store and search for the app you want to install. Click Install on the app page.
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Before the installation is completed, Shopify displays an overview of the data and parts of your store that the app is requesting access to (Shopify Help Center).
Read through this and then click Install to confirm.
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After clicking Add app, you authorize the connection to read and/or write data from your webshop. Once that is done, the connection with Shopify is established and you will be automatically redirected to the configuration steps where you can set up the connection further. After completing all the steps, you approve the monthly license fee.
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Your installed apps can always be found afterwards via Settings → Apps in your Shopify admin environment (Shopify Help Center).

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Enter your tawk.to 'Direct Chat Link' below. You can find this on the "Administration" page of your tawk.to dashboard. Add a property if needed and make sure "Secure Mode" (at the bottom of the page) is turned off.
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Then click "Chat Widget" as shown in the image and copy the link under "Direct Chat Link":

Paste this into your 'tawk.to Property ID' and click 'Save'.

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If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.

From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.

Read the article about how your Combidesk dashboard works

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We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.

If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.

To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.

Take a more detailed look at the different service levels here