Connect to CCV Shop
Log in to your CCV Shop environment and go to the App Store.
Search for the accounting or email marketing package you want to connect with. Make sure that the developer is Combidesk.
Open the app and click 'Install'. Then click the green button 'Next'.
After clicking 'Next', you will be redirected to Combidesk, where you can connect the other package and configure the integration.
Connect to Mailchimp
To connect to Mailchimp, you only need your username and password.
Click 'Connect a new Mailchimp account'. A Mailchimp login screen will appear. Please note: the name of the receiving application depends on the app you want to connect to Mailchimp.
Step 1: Enter your username on the login screen and click 'Log in'.
Step 2: After clicking 'Log in', you will be asked to enter your username and password again for confirmation.
Step 3: After successfully entering your login credentials, you will be asked to grant the application access to your Mailchimp account. Click 'Allow' to complete the connection.
After clicking 'Allow', you will be returned to the connections page in the Combidesk dashboard.
Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these CCV Shop steps:
Export existing subscribers
You may already have subscribers, do you want to include them?
Configure these Mailchimp steps:
Select a mailing list for customers
The customers will be added to this listSelect a mailing list for subscribers
The persons will be added to this listEnable Mailchimp double opt-in?
Have Mailchimp send a confirmation email to new users? Note that if you have chosen to import your history, all these users will receive an opt-in email too!Service level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.