With the CCV Shop Laposta integration by Combidesk, customer data is automatically synchronized from CCV Shop to Laposta. In this guide, you will go through the installation step by step.
Table of contents
1. Connect to CCV Shop
Log in to your CCV Shop environment and go to the App Store.
Search for the accounting or email marketing package you want to connect with. Make sure that the developer is Combidesk.
Open the app and click 'Install'. Then click the green button 'Next'.
After clicking 'Next', you will be redirected to Combidesk, where you can connect the other package and configure the integration.
2. Connect to Laposta
To connect to Laposta, you need an API key.
You can create one in Laposta. Log in via this page.
Log in with your email address and password.
Once you are logged in, click 'Connections' in the bottom right corner. Then click 'New API key +'.
Enter 'Combidesk' (or a name of your choice) in the 'Name' field, add a description and enter your password to create the API key.
Click 'Save and show key'. You will then see the API key. Copy the green code and store it in a safe place.
Enter this code when connecting Laposta in Combidesk.
3. Configuration of the integration
For the integration to work properly, it must be configured correctly. In the paragraph below, we'll go through all the steps of the integration in sequence. Before starting the installation, we recommend that you first carefully read through these steps.
Configure these CCV Shop steps:
Export existing subscribers
You may already have subscribers, do you want to include them?
Configure these Laposta steps:
Select a list for subscribers
Newsletter subscribers will be added to this list.Add unconfirmed subscribers
Indicate if unconfirmed subscribers should be added too (if applicable)Service level
Pick a Service level matching your needs. You can always change the it at a later time, and the price will be adjusted accordingly.
4. The Combidesk customer dashboard
How does the dashboard work?
If you've created a new Combidesk account or installed a integration, you'll receive an email with access to your Combidesk account. When you log in to combidesk.com, you'll arrive at the dashboard. This is where your integration is located. From here, you can easily adjust your integration and account settings, view the integration logs (history), and access support.
What can you view via your Combidesk account?
From your Combidesk dashboard you also have access to your account settings, connected accounts, billing and support.
5. What can you expect from Combidesk?
We understand you're busy or perhaps have little software experience. That's why our specialized team is always ready to help. Take advantage of our installation packages to save yourself even more time.
Installation appointment
If you're short on time or would like us to handle the entire installation, take advantage of our remote implementation support. We'll take care of everything for you right away and deliver a fully functional connection. For most connections, installation support costs a fixed fee of €150, while others cost €300. If you decide not to continue with the connection after the trial period, there's no charge. Schedule an installation appointment below and schedule it right away.
Explanation of service level (SLA) subscriptions (Basic, Pro, Premium)
To help you use our integration effectively, we offer three service levels: basic, pro, and premium. You can always change the service level in your integration. The price will be adjusted for the next billing period.